This Acceptable Use Policy ("AUP") outlines the rules and guidelines governing the use of CallOnTheGo's services. By using our services, you agree to comply with this policy.
1. Purpose
The purpose of this AUP is to ensure a reliable, high-quality service for all users while maintaining compliance with applicable laws and regulations.
2. Permitted Use
CallOnTheGo services may be used for:
- Legitimate business communications
- Customer service communications
- Marketing communications with proper consent
- Internal business operations
- Appointment reminders and notifications
3. Prohibited Activities
The following activities are strictly prohibited:
Illegal Activities
- Any unlawful purpose or activity
- Harassment, threats, or intimidation
- Fraud or deceptive practices
- Violations of TCPA, FCC, or other regulations
Spam and Abuse
- Sending unsolicited communications
- Using purchased or harvested contact lists
- High-volume messaging without proper consent
- Call or text bombing
- Robocall abuse
Network Abuse
- Attempting to circumvent security measures
- Introducing viruses, malware, or malicious code
- Unauthorized access to systems or data
- Network disruption or interference
- Resource abuse or excessive usage
Content Restrictions
- Defamatory, obscene, or offensive content
- Hate speech or discrimination
- Adult content without proper age verification
- Copyright or trademark infringement
4. Compliance Requirements
Users must:
- Obtain proper consent before communicating with recipients
- Maintain accurate caller identification
- Honor opt-out requests promptly
- Comply with Do Not Call regulations
- Keep records of consent documentation
5. Service Limitations
CallOnTheGo reserves the right to:
- Limit messaging or calling volumes
- Suspend or terminate accounts that violate this policy
- Review and approve high-volume campaigns
- Implement rate limiting to protect network stability
6. Enforcement
Violations of this AUP may result in:
- Warning notices
- Service suspension
- Account termination
- Legal action where appropriate
7. Reporting Violations
To report violations of this AUP, contact us at:
Email: abuse@callonthego.com
Address: CallOnTheGo Corporation, 450 W Surf, Chicago, IL
8. Policy Changes
We may update this AUP from time to time. Users will be notified of material changes via email or through our website.